My new Toro snowblower was one of the best investments I have ever made. Cut thru the snow like a hot knife and never once clogged up. Hats off to Toro for this fine machine, and also to Niels who talked me out of the bigger, more expensive unit. He took the time to listen to me and asked questions, and got me into a better suited unit for what I needed it for. It wasn't all about the money and the sale to him as much as doing the right thing for me, the customer. It was a refreshing experience and wish more places were like that. Thanks again, for the outstanding customer service, you will have a forever customer in me.